International travellers departing from Changi Airport should be aware that restrictions and requirements can vary depending on the destination country. We recommend checking our airport’s security screening process, as well as regulations outlined by the authorities of your destination country. It’s also crucial to check with your airline for any additional requirements, such as health certifications or pre-departure testing requirements. 

For a smooth and stress-free departure, we suggest arriving at Changi Airport at least two hours for short-haul flights and three hours for long-haul flights. This allows sufficient time for check-in, immigration clearance, and security screening, in addition to enjoying the diverse range of attractions, airport eateries, popular outlets, and relaxation facilities available. Arriving early also ensures you can navigate any unforeseen delays with ease, ensuring a more relaxed start to your journey.

From airport lounges and quiet rest areas to shopping and dining options, there's something for every traveller at Changi Airport. For those looking to relax before or after their flight, Changi also features beautiful gardens, a cinema, and even a swimming pool with a Jacuzzi. Information counters and customer service representatives are also readily available to assist with any travel needs or questions you might have.

For assistance with flight bookings or inquiries, Changi Airport's customer support team is always ready to assist you. You can reach us through our mobile app or by calling our customer service hotline. Our dedicated team will provide you with the necessary support, from flight information and schedule changes to general airport inquiries, ensuring your travel experience is as seamless as possible.

Changi Airport offers multiple language options on both our website and mobile app, ensuring everyone can easily access flight details and airport information regardless of their native language.